Consumer Arbitration Committee Thresholds Are Updated Every Year
The forum for a consumer dispute depends on monetary thresholds that are reset every year. Check the current figure before applying.
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Consumer Law
Defective goods and services, distance sales, subscriptions and consumer credit, before consumer arbitration committees and consumer courts.
Consumer law is the area that touches everyday life most often. Choosing the right forum and acting within time limits directly shapes the outcome.
We advise individuals on disputes arising from defective products and services, distance and off-premises sales, timeshares, package tours, subscriptions and consumer credit agreements. Depending on the value of the claim, we set the strategy for applying to a consumer arbitration committee or a consumer court, and conduct mediation where required.
For businesses, we audit sales contracts, pre-contractual information forms and warranty processes for regulatory compliance.
Scope of services
- 01Defective goods and services
- 02Distance sales and right of withdrawal
- 03Residential sales and pre-paid contracts
- 04Consumer credit and banking
- 05Arbitration committee and consumer court proceedings
- 06Consumer compliance for businesses
Common disputes
- 01Returns of defective vehicles and electronics
- 02Withdrawal in distance sales
- 03Delayed delivery of off-plan homes
- 04Bank charges and credit disputes
- 05Subscription contract claims
Have a question about Consumer Law?
Let’s assess your legal situation together in a first meeting and talk openly about options, timing and cost.
Request a meeting